Buying Fine Furniture Online: Top 3 Tips For A Successful Purchase
by
, 08-10-2012 at 11:58 AM (949 Views)
When I started Vermont Woods Studios seven years ago, most people told me that no one in their right mind would consider buying expensive fine furniture online. But I would. And I figured I was not the only one who preferred researching my purchases on my own rather than being "sold to" in a traditional furniture store.
If you're one of those people too, I'll offer some advice to help with your research. Although we were one of the first, there are now literally hundreds of online stores selling fine furniture. So here are my Top 3 Tips for Buying Fine Furniture Online:
BUY FROM A FINE FURNITURE SPECIALIST
Amazon, Ebay, YLiving, Sears, Wayfair and most big online stores carry "fine furniture". But they also carry watches, silverware, desk accessories, umbrellas and cough drops. So do you really trust them to know anything about your investment in fine furniture? I don't think so. Honestly there are so many things that can go wrong with a fine furniture purchase-- you need to deal with someone who anticipates all possible issues involved in ordering, customizing, shipping and delivering your furniture. Someone who will be immediately accessible and responsive if you get home from work and find a soaking wet box containing your new table or dresser on your doorstep. Someone who will have already discussed delivery logistics with you such that something like that simply doesn't happen.
ORDER WHITE GLOVE SHIPPING AND DELIVERY
Many online "fine furniture" stores offer base prices that either do not include shipping or include "curbside shipping", which literally means the furniture is brought to your curb and you bring it into the house yourself. Alternatively "white glove" shipping and delivery services bring your new furniture into your home, unpack it, assemble it, help you inspect it for possible shipping damage and remove the packaging materials. You need this service not only to save your back and make sure your assembly is correct but also as a sort of "insurance policy" against shipping damage. Even if it costs a couple hundred dollars extra, trust me-- it's worth it.
GET A LIFETIME GUARANTEE
High quality, wood furniture makers offer a lifetime guarantee on their fine furniture-- period. This is your peace of mind regarding quality, especially when you're buying online.
It takes the risk out of the deal. If you're investing a substantial amount of money in fine wood furniture and your store won't guarantee it, go somewhere else. Legitimate online fine furniture stores will offer the guarantee if you ask for it.