Upper Canada Office Systems is proud to have been serving our customers’ needs since 1980. Our customers range from small home businesses to large multinationals. Our staff, located in Kingston, Belleville and Brockville are dedicated to exceeding your expectations with your office equipment and office furniture purchases. We are committed to understanding our customers’ business needs so that we can best identify the solutions that will maximize productivity. We are proud to be able to provide the latest in equipment and furniture products.

Investment in software technology has enabled Upper Canada to maintain operating costs while increasing our ability to provide service excellence. In 1990, we initiated the use of OMD, a business management system designed for equipment dealers. In 1993, an automatic dispatching system was added. This use of technology specific to the needs of our industry -- solutions through inventory management and detailed reporting capabilities -- has given us the ability to better serve our customers with faster response time and more concise solutions. Upper Canada’s inventory system enables us to carry an extensive inventory of machine parts and supplies on-site and at the ready for customers who need them.

We are proud to be the exclusive distributer of SentryFile, an electronic document management system. We have used SentryFile internally since 1995, giving our staff the added advantage of quick access to business records while also ensuring appropriate security.

In 2002 the office furniture division instituted the Hedberg operating system. Hedberg, is a fully integrated business system solutions for the contract office furniture industry, specific to Steelcase, our primary furniture supplier. Using Hedberg to prepare our quotations results in clear, concise documents, speedy processing and highly efficient tracking. Electronic project management ensures that our deliveries and installations run smoothly; are well documented and that our invoices are clear and timely. In addition, through the use of Hedberg, Upper Canada has the ability to provide our customers with a valuable detailed purchase history as well as inventory management where required.

Our furniture sales and design team utilize CAD, Giza and Configura, enabling them to communicate with architects and designers through technology. This also allows our customers to visualize their product and layout assisting them in the decision making process.

Our 13,000 square foot facility at 40 Grant Timmins Drive in Kingston houses our “Steelcase Working Showroom”. The showroom includes an extensive display of office equipment, as well as warehousing and receiving/shipping for customer orders. We encourage our customers to arrange visits with us to tour our facility and view product presentations.