I ordered my bedroom set in October with a delivery date for December 3rd.I received dresser, chest, and 2 night stands but nothing to do with the bed.

So everything goes into the loft upstairs Because they told us the room has to be empty in order for them to put the bed together. They called and said the new schedule date to receive bed rails is Dec 26. I explained I hadn't received anything to do with the bed why would they only send rails? I repeatedly called to fix this error before the 26 with no luck on their end it shows I received the footboard and headboard.

I have paperwork that says I only received what I received. It is now December 27 I have no footboard or headboard but they did deliver the rails.

I am beyond pissed. Their costumer service sucks *** the only care about making the sale but nothing after that.